• Returns are accepted within 7 days from the date of delivery.
• Items must be unused, in the same condition as received, and in their original packaging.

• Customized apparel that matches the specifications provided at the time of order.
• Items that have been used, washed, or altered in any way, unless defective or damaged upon arrival.

• Contact our customer service team to initiate the return process.
• Provide your order details, including the order number, and the reason for the return.

• Once we receive your returned item, we will inspect it and notify you of the status.
• If approved, we will initiate a refund to your original payment method within 7-10 business days.

Customers are responsible for return shipping costs, unless the return is due to our error or a defective/damaged product

A restocking fee may apply to returned items, depending on the condition and reason for return.

We do not offer direct exchanges. If you wish to exchange an item, you must return the original item for a refund and place a new order.

If you receive a damaged or defective item, please contact us immediately for assistance.

Our return policy does not affect your statutory rights

If you have any questions about our return policy, please contact our customer service team for assistance.